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Shipping & Returns

Shipping Policy

We currently ship to North America only. (Canada and United States)

CANADA

We offer free shipping for every order over CAD$75 before taxes. Delivery charges are set at $8 for all provinces (5-7 business days).

USA

We offer free shipping for every order over CAD$110. Develiry charges are set at $15 for Standard Shipping (4-6 business days).

Return & Exchange Policy

In order to be eligible for a refund, all returned products must be in excellent condition. We will not accept products that are broken, soiled, chewed up, or in poor condition. Please note that it may take up to 10 business days for the refund to appear in your bank account. 

Please note that a flat fee applies to all returns and will be deducted from the refund.
*$12 for Canada, $15 for USA.

Refunds will be issued to the original payment method or as store credit. If store credit is chosen, an extra 5% of the original item price will be added.

Please allow up to 10 business days for refunds to process.
For any questions, contact us at support@popupjoys.com.

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